As a Principal Consultant, you will lead the strategic implementation of Red Hat Advanced Cluster Management (RHACM) to transform platform operations for our Partner's Client. You will serve as the primary architect and delivery lead, responsible for validating complex deployment topologies and establishing a gold standard for multi-cluster observability, automated governance, and resource optimization. This is a high-autonomy role that requires the ability to deliver requirements and project scope with limited oversight.

This position is remote, though candidates must be based in the US, and will start in June, lasting about six months. Background checks will be required.

Responsibilities

Architecture Validation & Strategy
- Design Authority: Review and finalize ACM architecture, ensuring it supports diverse deployment topologies and critical Disaster Recovery (DR) requirements (Active/Passive configurations)
- Infrastructure Synergy: Optimize the co-location of infrastructure management and ArgoCD to ensure a seamless "single pane of glass" for the platform
- Performance Engineering: Define storage and performance specs required to support high-throughput multi-cluster observability and alerting frameworks
Observability & Performance Management Data-Driven Insights
- Lead stakeholder sessions to define and build custom Grafana dashboards that provide actionable data on capacity, network traffic, and workload scaling
- Alerting Framework: Design and implement a performant alerting framework that filters noise and provides SRE teams with discrete, actionable notifications
- Right-Sizing Initiatives: Utilize Multi-cluster Observability (MCO) and auto-scalers (HPA/VPA) to identify over-requested resources and automate application density optimization
GitOps & Governance Automation
- Configuration Drift Mitigation: Transition Day-2 operations to ArgoCD, ensuring all cluster configurations (RBAC, network policies, operator installs) are managed as code and automatically reverted if manual drift occurs
- Policy-as-Code: Establish a GitOps-based governance process. Create and roll out ACM Policy Sets to monitor cluster health and security compliance across the entire fleet
- Automation Integration: Integrate ACM Policies and Day-2 configurations into existing Ansible automation pipelines for full lifecycle orchestration

Requirements

US Citizenship
Advanced Cluster Management (ACM): Deep expertise in implementing and configuring ACM Multi-cluster Observability (MCO), including managing Multi-cluster Hubs and Spoke clusters
GitOps & Continuous Delivery: Proven experience using ArgoCD for Day-2 cluster configurations, operator installations, and automated drift mitigation
Observability Stack: Expert-level capability in Grafana dashboard development and Prometheus/Alertmanager for creating actionable, noise-reduced alerting frameworks
Infrastructure Automation: Strong proficiency in Ansible for automating platform deployments and managing infrastructure-as-code (IaC) workflows
Policy & Governance: Experience defining and deploying ACM Policies and Policy Sets to enforce security, compliance, and configuration consistency across multiple clusters

About Us
For more than 20 years, NewGen Technologies has solved our clients’ toughest IT challenges with integrity, security, and outstanding service by delivering both technology and talent. We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the identification of criminals, and have helped to prevent crime through the introduction of biometrics. Our team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. #CJ

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